LineSW legal

Terms, privacy and refunds.

Basic information about digital fulfillment, licensing, support, privacy and refunds for LineSW products. Checkout, payments and invoicing are handled through Lemon Squeezy.

SaaS

Digital software

LineSW sells digital software, plugins and optional ecommerce services.

Delivery

Digital fulfillment

Immediately after payment

Standard products are delivered digitally after successful payment. Customers receive access to download links or license information through Lemon Squeezy.

No manual implementation

Regular plans do not require manual implementation. Optional onboarding or custom integration is sold as a separate service.

Updates

Free versions can be distributed through WordPress.org. Pro versions are delivered as digital ZIP/license access through the selected sales channel.

License

License and use

Free/Core plugin

The Free plugin is a no-cost entry version for supplier feed diagnostics and dry-run reports without product writes. Paid automation features are clearly separated.

Pro license

A Pro license unlocks automation, rules, cron imports, quarantine, logs and advanced workflows according to the selected plan.

Privacy

Privacy

Payment data

Payment data is processed by Lemon Squeezy. LineSW does not need to store payment card numbers.

Support data

For support, we may process email, issue description, feed URL, error screenshots and technical WordPress/WooCommerce information.

Feed samples

If a customer sends a feed sample, it is used only to diagnose mapping and import rules.

Refunds

Refunds and disputes

Refund process

Refunds follow the terms shown during checkout and Lemon Squeezy processing. Customers can contact support with the order number and reason.

Technical issues

For technical issues, send the feed URL, log, screenshot and plugin version first. Many issues can be solved with mapping or quarantine rules.

FAQ

FAQ

Who processes the payment?

Payments, taxes, invoicing and standard digital delivery are handled through Lemon Squeezy checkout.

When is the product delivered?

Standard products are delivered digitally after successful payment as a download or license access.

How is privacy handled?

LineSW processes only data required for support, communication and product operation. Payment data is processed by the payment platform.